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Knowledge Bank > Do UK audiologists feel able to address the hearing, social and emotional needs of their adult patients with hearing loss

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A database of studies exploring person-centered care

Do UK audiologists feel able to address the hearing, social and emotional needs of their adult patients with hearing loss

The aim of this project was to investigate the provision of counselling in adult audiological rehabilitation and to highlight training barriers and needs.

Counselling definitions fell into three main categories: the audiologist as the doer, the audiologist as the facilitator, and the audiologist and patient as partners. Respondents reported feeling more able to counsel the hearing related needs of their patients, than emotional or social needs. There were significant positive statistical associations between counselling training completed and self-rated counselling abilities for managing emotional needs. Clinical experience was not associated with self-rated counselling. Lack of supervision and training were identified as some of the main barriers to providing emotional support. Almost all respondents reported a desire for further training in delivering emotional support, with the belief that this would improve services and patient outcomes.